Unpopular opinion: I used to think tiny 10px gray text on white was fine until my dad tried to order his meds last week | Bad UI Horror - The Design Community Hub
Unpopular opinion: I used to think tiny 10px gray text on white was fine until my dad tried to order his meds last week
Last week my dad (he's 71) asked me to help him refill his blood pressure pills on the pharmacy site, and I watched him squint at these light gray labels that were maybe 10px on a white background. He kept tapping the wrong button because the "Confirm" and "Cancel" were both the same washed-out color with like 2px of spacing between them. I've been building pages for 4 years and always brushed off contrast complaints as nitpicking, but watching him hit Back three times by accident made me feel sick. I ran the page through a contrast checker that night and half the text failed at like 2.1:1. Now I'm going back through my own last project and fixing every scrap of light gray text I can find, lol. Has anyone else had a family member basically test your UI for free and make you feel terrible about it?