Update: paid a broker $350 to move my truck from Denver to Phoenix and it sat for 11 days
I booked with a broker back in March because their quote was $150 cheaper than the company I used before. They took a $350 deposit up front and promised a carrier within 3 days, but the truck sat in my driveway for 11 days while I called every other day getting the runaround. Turns out they just post your load on a board and hope someone grabs it, and my deposit was non-refundable. Ended up paying a different company $900 and eating the $350, so that cheap quote cost me more in the long run. Has anyone found a way to check if a place is actually a broker vs a real carrier before handing over a deposit?