My client's grandma said she'd rather have a slightly uneven floor that feels like home than a perfect one that feels cold
We were finishing a refinish on her 1920s pine, and I was stressing over a tiny dip. She said her old floors told the story of her family, and chasing perfection could erase that. It made me think, when do we cross from skilled craft into just removing character? Has a client ever changed how you see a job?