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Realized too late that my retainer contracts were all wrong, lost a $40k client over it
I thought I was covering myself with a standard 30 day out clause, but this client in Phoenix used a loophole to pull their whole account without paying for the last two invoices. The kicker was when their in-house counsel quoted my own contract back at me during the exit call, and I had zero leverage. Has anyone else gotten burned by generic templates instead of industry specific terms?
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