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Agency Management - The Design Community Hub
c/agency-management
14
c/agency-management
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eric_morgan59
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2d ago
Shoutout to the 3 client rule I made up in a panic last Tuesday
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6
c/agency-management
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shanenguyen
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2d ago
My Tuesday status call went from 75 minutes to 18 after I made one rule 6 weeks ago
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19
c/agency-management
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janab87
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2d ago
Lost my biggest client on a Tuesday because of one dumb invoice mistake, and it changed how I feel about retainer talks
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21
c/agency-management
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ericjackson
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4d ago
Lost our biggest retainer client two weeks ago because I stopped doing the weekly check-in calls
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17
c/agency-management
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gavinwood
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4d ago
Walked into a rival agency's office in Denver and saw their whole team eating lunch together at 12:30
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33
c/agency-management
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nora735
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4d ago
Dropped $2,400 on a project tool my team never opened after week two
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22
c/agency-management
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wyatt_perez79
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6d ago
Fired a $6k/mo client on a Tuesday and my whole team's mood flipped by Friday
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23
c/agency-management
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kellyj23
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8d ago
Rant: I ran every project through Monday meetings for 2 years before I saw my own timesheet
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18
c/agency-management
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michaelcoleman
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9d ago
I Lost a Client's Retainer Over One Missing Approval Email, and It Cost Me $3,400
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16
c/agency-management
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rowan_thomas
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11d ago
Hot take: firing our biggest client in March was the best thing we ever did, and the numbers back it up
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6
c/agency-management
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lucas972
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15d ago
Took me 9 days to figure out why one contractor kept ghosting our maintenance requests
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3
c/agency-management
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dixon.anthony
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17d ago
A guy in Milwaukee fired us over a 2 day delay, and I still bring him up in new client calls
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12
c/agency-management
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taylor_barnes59
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17d ago
I finally fired a client last Tuesday and my whole week flipped
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1
c/agency-management
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fiona_murray
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18d ago
Showerthought: I kept a client who was rude to my team for 8 months and firing him was the best account call I ever made
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16
c/agency-management
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betty_shah
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21d ago
The Tuesday in March our whole shop ran on 3 people and nobody quit
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