Serious question, how long should a new client onboarding actually take?

I spent 6 hours last week getting a client's paperwork sorted because their old agency sent over the wrong files, but I keep hearing other agencies doing it in under 2 hours - what's the real average for you all?

2 comments

2 Comments

kai77912d ago

Multiply the paperwork time by three and you'll hit the real average.

blair_dixon12d ago

Ha, so the real secret is just lying to everyone?