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Spent $2,400 on a project tool two years back and I still can't decide if it saved my team or just made more work
We were drowning in scattered client updates across email and three different apps, so I paid for one shared workspace, and it cut our Monday status calls from 90 minutes to 20, but now nobody updates anything unless I nag them, so I'm honestly not sure if the money bought me time or just moved the headache around, and I'd love to hear if other small shops regret going all in on one tool or if you'd do it again.
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