Preheat your air fryer basket first, I was doing it all wrong for months

I spent about 4 months wondering why my chicken wings came out soggy on one side no matter what I did. Tried different temps, less oil, even flipping them halfway through. Then my neighbor who runs a food truck told me to just put the empty basket in for 5 minutes at 400 before adding anything. Yeah, I know the manual says they preheat but I never trusted it. Night and day difference. The skin actually crisps now. Is this something everyone else already knew, or did I just miss the obvious memo?

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