My brother in law moved a car for $900 and I can't stop thinking about what the dispatcher said | Car Transport Recommendations - The Design Community Hub
My brother in law moved a car for $900 and I can't stop thinking about what the dispatcher said
So my brother in law moved his old Tacoma from Tucson to Sacramento last month. He went with a broker, paid $900 flat. Here is the part that stuck with me. The dispatcher asked him point blank if the truck ran and rolled on its own. He said yeah. Then she said "good, because if it doesn't, that's another $200 and a wait of up to 5 days." He had no idea a dead car could jam up the pickup like that. He would have just paid the deposit and crossed his fingers.
I keep thinking about that $200 and the 5 day line. When you shop around for quotes, nobody leads with it. They just give you the number and you think it's locked in. I'm now convinced the single most important question to ask before you book is whether the car has to be winched, and you should get the answer written down. Curious what other hidden fee questions people here ask before handing over a deposit.
I used to wave off the running question as no big deal, like of course the car runs, why even ask. Then a buddy shipped a Civic with a bad starter and the driver showed up solo with no winch, sat there for two hours and charged him $150 just to drag it on. The broker quote never mentioned any of it. Now I ask three things up front and make them put it in the email: does it start and roll, is there a winch fee, and can the driver get to the car on a normal street. Takes two minutes and saves a lot of ugly surprises.