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That one client who kept calling every revision 'tiny' still bugs me
Back in 2019 I did a logo refresh for a restaurant owner in Portland and every email started with 'just a tiny tweak' but each one took like 4 hours of rework. The kicker was when he asked for a 'quick color swap' at 11pm on a Sunday and acted shocked I billed him 2 hours of overtime. I finally added a line to my contract about minimum revision time after that 6 week mess. Dude paid in the end but I still cringe whenever a new lead uses the word 'simple' in their first message. Has anyone else had a client who downplayed every request until your invoice looked like a ransom note?
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