Loading…
10
A user told me my green/red status icons were useless to them
I swapped them for checkmarks and X's, which made the dashboard work for everyone. Has anyone else found a simple icon swap that fixed a big issue?
3 comments
Log in to join the discussion
Log In3 Comments
christopherkim6mo ago
Totally agree with @keith_thompson on this. Ran into the same problem with a traffic light system on a report. Swapped to check, dash, and X for good, okay, and bad. The number of support tickets about it dropped to zero overnight. You really have to assume someone using your stuff can't see color differences. Icons with distinct shapes are just way more reliable than color alone.
4
janab875mo ago
Feel that so hard! I once tried to use blue and purple dots to mark different tasks on a family calendar. My husband could not tell them apart at all, it was a mess. Switched to stars and circles and suddenly the whole system worked. It's wild how such a tiny change can make things clear for everyone.
3
keith_thompson6mo ago
Colorblind users must love you. That's a classic case of overthinking the first solution. Sometimes the fix is just that simple.
1