Warning: My website's red/green buttons lost me a $2000 client

I built a site for a local bakery and used red for 'cancel' and green for 'submit' on their order form. The owner is red-green colorblind and couldn't tell them apart. He tried to cancel an order but submitted three more by mistake, mixing up the buttons. It took me a full week to fix the mess, refund the wrong orders, and rebuild the form with clear icons and text labels. I lost the client and the $2000 project fee because he said he couldn't trust the design. What other button combos are a big risk that I should avoid?

2 comments

2 Comments

phoenix8457d ago

Honestly that's on the client for not mentioning his colorblindness during the design review. Red/green is a super standard combo for stop/go that most people get. You can't plan for every single disability, that's why you have a testing phase. He should have caught it then instead of blaming you after the fact.

taylor_moore7d ago

Blue and purple look identical to some people too. Relying only on color is the real problem, always need text or symbols as a backup.