Man, I feel this. I shot real estate stuff for a year and my first drone clips were total garbage. What fixed it for me was setting shutter to double my frame rate, so 1/60 at 30fps, and just leaving it there. Then I got a cheap ND filter set and that was the real trick, because in Phoenix sun you can't slow the shutter without blowing out the sky. When the wind kicks up I bump the ISO a bit and keep that shutter locked, since messing with it mid flight makes the whole clip look weird. Slower is right though. I fly at like 2 mph now and everything looks way smoother.

Man, I have to push back on this because I think you got lucky with timing more than anything. Going from 1 in 30 to 4 out of 10 is a crazy jump and there are a TON of other things that could explain it, like maybe those Baltimore agencies were already shopping around or your list got better over 3 years. Plus the whole "pitch a specific fix" thing only works if you actually know what their problem is, and most cold callers are guessing, so you end up just pitching a different flavor of the same guessing game. I would also say the spray and pray habit doesn't really "die off" for most people, they just swap one script for another and keep dialing, and if the numbers dip again they go right back to old habits. This feels less like a magic switch and more like you finally hit a market that was ready to buy.