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Warning: I ignored a color contrast rule for a client in Portland and it backfired

My friend Sam, who has low vision, told me the blue and gray buttons on a site I designed last fall didn't have enough contrast. I argued it looked clean and modern, so I shipped it anyway. The client's feedback form got flooded with complaints from users who couldn't see the main call-to-action, and I had to redo the whole palette in a week. Has anyone else had a client project where ignoring basic accessibility advice caused a real problem?
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2 Comments
joel280
joel2809d agoMost Upvoted
You argued with a user who has low vision about their own needs. That's a wild level of professional arrogance to start with. No wonder it blew up in your face.
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oscarwilliams
Reminds me of a dev who ignored alt text like joel280 mentioned and got sued.
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