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Rant: I saw a client in Seattle last week who was using a $300 serum from a TikTok trend
Her skin barrier was wrecked, red and peeling everywhere. She said she started it a month ago because some influencer said it would 'reset' her skin. Three years ago, I would have just sold her something to fix it, but now I see this all the time. I spent the whole appointment explaining why you can't just throw acids at your face without a plan. Has anyone else had to talk a client down from a viral skincare trend that did more harm than good?
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oscarwilliams3d ago
Ugh, the number of times I've had to do damage control on the "skin cycling" trend is wild. People hear "exfoliate" and just start layering glycolic acid toner over retinol every night. My go-to move is to make them show me the actual video that sold them the product. Then we break down why that routine is a full-time job for their skin, not a quick fix. I always tell them healing a broken barrier is boring: gentle cleanser, a basic moisturizer, and sunscreen. No magic serums.
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