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Fired a $6k/mo client on a Tuesday and my whole team's mood flipped by Friday
They were our biggest account but every request came with a 45 minute call and 3 rounds of revisions, so I cut them loose and ate the revenue hit. Two weeks later my account manager told me she finally took a lunch break without checking Slack, and honestly that told me more than any profit sheet. Has anyone else dropped a whale and actually felt the relief outweigh the panic?
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