Showerthought: our timesheet compliance went from 40% late to 95% on time with one change
Six months ago I noticed our whole team was turning in timesheets two or three days late every single week. I figured it was just people being lazy. Then I sat down and looked at how the process actually worked. Turns out everyone had to log into a separate tool, remember a different password, and manually type in project codes from a printed sheet taped to the wall. I moved the whole thing into the same system we already use for project tracking and made the project codes a dropdown. That was it. No training, no reminders, nothing else. Within three weeks, on time submissions jumped from about 40% to 95% and stayed there. I still feel a little dumb that I spent two years blaming people for a process problem I created.
Did a friend of yours go through something like this too? Mine kept getting nagged about late reports until she found out the submit button was hidden behind two extra clicks, and once they fixed that, everyone magically got "responsible" overnight.