Loading…
29
Spent 14 months fixing our timesheet setup and it was one dropdown field the whole time
Our small agency of 9 people was losing about $3,200 a month because people kept logging billable work under the wrong client codes, and we blamed the staff for being sloppy. Turned out the client dropdown sorted alphabetically but the search box only matched the first word, so "ACME Digital" never showed up when anyone typed "Digital." I finally sat down with our ops lead for two hours to test it and felt pretty dumb, so my question is how do you all handle it when the real fix is way smaller than the effort you already spent chasing the wrong problem?
0 comments
Log in to join the discussion
Log In0 Comments
No comments yet
Be the first to share your thoughts on this discussion.