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Vent: A client in Chicago said my timesheets made her feel micro-managed and it stung
Last month a client with a $4,500/month retainer told me during our review call that my detailed hourly timesheets made her feel like she was being nickel and dimed on every little task. I switched to flat milestone billing the next week and stopped sending time breakdowns, and honestly the relationship got way smoother. Has anyone else had a client push back on how you bill, and did you change your whole setup because of it?
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the_brooke8d ago
Hours are the dumbest way to bill, right behind billing by how many times I checked my phone that day. Once I stopped showing people the sausage being made, everyone calmed down.
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