Loading…
19
CEO told me "we don't do contracts" and I laughed for 5 minutes straight
Had a discovery call Tuesday with a founder in Portland who runs a $2M e-com brand. She said her last agency worked on a handshake for 8 months, then ghosted when the retainer ran out. I told her my minimum is 6 months locked with a 30 day out clause. She called me rigid. I called her naive. We ended the call friendly but I know she'll be back after the next ghost. Anyone else refuse to work without a written scope and get called inflexible?
1 comments
Log in to join the discussion
Log In1 Comment
holly471mo ago
Two years ago I was the guy saying contracts kill the vibe and I lost $11k to a guy in Austin who paid for three months then just stopped answering. Now my scope doc is two pages and I walk anyone through it on the first call so it never feels like a surprise. She will call you rigid right up until the day she needs someone who actually picks up the phone.
4