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Saw a self-checkout camera at a Kroger in Columbus flag 6 people in 10 minutes and now I can't stop thinking about it
I was standing in line at the Kroger on High Street in Columbus waiting to pay for like 3 things and just watching the screen above the self-checkout lanes. It kept flashing little boxes around people's hands while they scanned, and in about 10 minutes it called over an employee 6 separate times. One lady held up a bag of grapes the wrong way and it locked up on her. I get that they're trying to stop theft or whatever, but this thing is clearly guessing half the time and a real person has to walk over and fix it. Meanwhile the store has 2 cashiers open on a Saturday. If this is the big AI rollout everyone keeps hyping, who actually benefits here, because it sure isn't the guy buying grapes.
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jesse_white1913d ago
Wait, are you sure it flagged 6 separate people and not the same person 6 times? I only ask because those cameras tend to bug out on one shopper and keep re-flagging them over and over. My brother works at a grocery store and says the system will lock on someone, they fix it, and then it does the exact same thing two minutes later when they grab the next item. The grape lady probably set it off twice just by moving the bag around. So the "6 people" thing might really be like 2 people getting nagged to death, which actually makes the whole thing seem even more useless. Either way your point stands, nobody walks out of that store feeling like they won.
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