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Shop foreman told me my oil change notes were 'useless to the next guy', so I started writing them different
The foreman at the shop in Reno pulled me aside after a comeback and told me my notes on a 2016 Silverado were "useless to the next guy" because I just wrote "oil change done" and nothing else. He showed me how he wanted mileage, filter part number, and a quick line about anything he noticed while he was under there, even small stuff. Now I write like three lines per ticket instead of one, and it takes me maybe 20 extra seconds. The next tech who pulled that truck actually thanked me because I noted the drain plug washer was looking rough. Do you all write detailed notes or just the basics?
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finleybutler3h ago
Wait, the next tech actually thanked you? In all my years I've never once seen a tech thank anybody for anything, that's how I know your notes were seriously good.
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