Unpopular take: that client who pays late isn't always the villain

I had a client in Austin last spring who was 45 days late on a $2,800 branding package. Everyone in here would say run, but when I finally talked to her, it turned out she was dealing with a sudden family medical thing and froze up financially. She paid in full with a sincere apology and a $200 bonus after I gave her a two-week grace period. Has anyone else had a late payer turn out to be a decent person once you actually talked to them?

2 comments

2 Comments

jordangibson8d ago

Same thing happened to me, dude turned out to have a sick kid and paid extra once things settled.

willow_anderson857d ago

I saw a LinkedIn post the other day that basically said "every late payer is trying to get away with something" and it got a ton of likes. But honestly that take feels way too black and white when real life is way messier than that.