Had to walk away from a customer's PC mid-repair after 5 minutes last Saturday

I was working on this guy's gaming rig at my shop in Austin, he brought it in saying it was running slow. I opened the case and it was absolutely stuffed with dust, like a solid layer of fuzz on every fan and heatsink. Then I noticed the thermal paste on the CPU looked like dried grey toothpaste, just crusty and flaking off. I told him it needed a good clean and fresh paste, and he got defensive saying I was trying to upcharge him. He said 'just fix the slow part' and that's when I realized he didn't trust me at all. I handed his PC back and told him to find another tech because I can't work with someone who thinks I'm scamming them. Has anyone else had to just stop a job because the customer made it impossible?

2 comments

2 Comments

the_leo23d ago

Pull up a chair, I've got a whole graveyard of dead GPUs named after customers who "knew better." Last month I had a guy argue with me that his liquid cooler was fine as the pump made a sound like a dying blender.

-2

hugo3723d ago

People hear what they wanna hear, always.