Rant: Should we charge for consults or not? I'm torn after last week's mess
I've been going back and forth on this for a while now. Three years ago I started doing free 15 minute consults for new clients, seemed like a no brainer to get folks in the door. Then last week a lady spent 45 minutes asking about balayage, took photos of my work, and then booked with someone else down the street. My coworker says free consults are part of the biz and I should just accept it. But another stylist I know charges $25 per consult and credits it toward the service. What's your take? Do you charge or keep it free? Has anyone else had a consult turn into a shopping trip for the client?