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Hit 500 regular clients this month, and now I'm not sure if that's good or bad
I've been doing hair for about 7 years now, mostly in a small shop outside Columbus. This month I looked at my books and realized I have 500 people who book with me at least twice a year. I mean, part of me felt proud because that's a ton of trust, but another part of me is stressed because I'm basically booked out 6 weeks solid with no real gaps for walk-ins or same-week appointments. A few of my regulars have started complaining they can't get in when they need a quick root touch-up, and I've had to turn down 3 new clients this week alone. So here's the thing, is growing that number actually the goal, or should I be capping my books around 350 to keep quality high and my schedule sane? I'm curious how other folks handle the ceiling on client count, like do you chase new heads or protect your time off? Has anyone else hit a milestone number and realized it came with a hidden cost?
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kai7792mo ago
Man, that number is wild! I once hit 300 clients and my whole calendar turned into this weird jigsaw puzzle where nobody could get a decent appointment time.
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