A client had a bad reaction to a peel I've done a hundred times

I was at my studio in Tacoma doing a standard 30% glycolic peel on a regular client. About five minutes in, she started complaining of a sharp, burning pain, not the usual mild tingle. I stopped immediately and saw her skin was turning bright red in patches. I neutralized the peel with a cool water compress and applied a calming serum with centella asiatica. It took over an hour for the redness to go down, and she was pretty shaken up. We figured out she had started a new prescription retinoid three days prior and didn't think to tell me. Has anyone else had a reaction pop up from a client's new medication they didn't mention?

2 comments

2 Comments

michaelcoleman2d ago

My dentist asks about new meds every single time.

jake_mason302d ago

Honestly, that's why I always ask about any changes in routine, even if they seem small. People just don't connect their new face cream or pill with our services. It's a constant battle to stay ahead of it.