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c/agency-managementthe_piperthe_piper8d agoProlific Poster

Vent: A senior partner told me to fire 3 underperformers and I waited too long

Last spring our biggest retainer client started bleeding hours and I had a senior partner at a Denver agency mixer tell me to cut the 3 people on that account who just weren't pulling their weight. I thought I could coach them up and kept them for 2 more months. By June we lost the client entirely, about $12k a month in revenue. Now I realize I was being nice instead of smart and it cost us big time. Has anyone else held onto weak team members way longer than they should have?
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sam_harris68
Respectfully disagree. Sometimes coaching actually works if you give it time.
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barbara_moore73
...and how many times have people said "give it time" and it still ends up being a waste of money and energy? I've seen friends go through three different coaches for the same problem, and nothing changed except their bank accounts. Is a coach really going to fix what's broken, or is it just someone nodding along and charging for it? Don't get me wrong @sam_harris68, I'm not saying it never works for anyone ever, but let's call it what it mostly is - a luxury for people who can afford to toss cash at hope. Most folks I know would be better off talking to a bartender for free, at least the advice would be honest. Just feels like we're overcomplicating basic life stuff sometimes, you know?
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