That week in Phoenix where I lost a $15k commission because I didn't listen to my gut

I had a buyer client who kept pushing for a closing date that felt rushed, and against my better judgment, I let the lender pressure me into moving forward. The loan fell through on day 20 of escrow because their paperwork was a mess, and the whole deal collapsed. Has anyone else had a deal blow up because you ignored a red flag to keep a client happy?

2 comments

2 Comments

reeseanderson11d ago

I used to believe bending the rules for a client was just good service. That Phoenix deal taught me a hard lesson about trusting my own experience over their urgency. Now a gut feeling is an instant pause button, no matter the pressure.

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michaeladams10d ago

A buddy of mine rushed a permit for a big client last year, skipped a final site check. The whole backyard patio project failed inspection, cost him weeks of rework. He said reading @reeseanderson's post about Phoenix hit home. That client's urgency almost wrecked his business. Now he tells his team a bad feeling means stop, full stop, even if the client is yelling.