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Vent: I almost lost my job over a single email I sent too fast
I was at my desk in the Denver office, finishing a project for a client named 'Alpha Logistics'. I typed up a quick update email and hit send without double checking the recipient list. Turns out I accidentally included a competitor's contact from an old file, sharing our pricing strategy. My manager pulled me aside the next morning. I had to call the client immediately, explain the huge mistake, and offer a major discount to keep them. Has anyone else had to fix a mistake this big with a client?
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dixon.nathan22d ago
Ouch, that's a tough one. Did your manager give you any new rules for checking emails before sending them now, or was the apology and discount enough to settle things?
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gavin_burns4922d ago
Sending the whole pricing strategy to a competitor is a new level of email fear.
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casey_campbell8d ago
Yeah, I used to think double-checking was overkill until something like that happens, like dixon.nathan said.
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roberts.diana8d ago
Honestly that's the kind of mistake that makes you want to just go live in a cave forever. My new email rule is basically to assume every single person in my contacts list is secretly a corporate spy. The discount probably helped, but I'm pretty sure my boss still pictures my face every time he hears our competitor's new ad jingle.
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