I just saw a video from a tech YouTuber talking about how rack-level repairs have been getting more common with all these new server designs. 500 repairs in a month is a huge number, must be a busy shop. Was it mostly power supply swaps or did you get into some weird motherboard failures too? I remember when we hit 300 a few years back and it felt like we were drowning in work.

Watched @jamesblack's crust shrink into a frisbee once, then realized I forgot to chill at all.

Go screen by screen. Clients change their minds way too often for batching to be worth it.

Team brush only" is the right call honestly. That story about your neighbor's fire is exactly why I stick to the old school method. You just can't see what you're leaving behind with a vac, and that thin layer of glaze is no joke. I've seen guys get called back months later when that glaze hardens and starts blocking the flue. Plus a brush lets you feel the buildup as you work, so you know when it's actually clean. Vacs are fast but they're not worth the risk when a family's safety is on the line.

My dad had a system for storing twist drill bits that drove me nuts as a kid. He kept them in a 12 gauge shotgun shell box, all standing up with their points stuck into a foam pad at the bottom. You had to pull each one out by hand and guess the size from the tiny number etched on the shank. Took me 20 years to finally buy a cheap indexed drill bit case and throw that whole box away.