c/agency-growth

Our client onboarding process took 3 months to fix when I thought it would take a week

We had a huge bottleneck where new clients in our Austin office were stuck for weeks waiting on initial strategy docs. I thought automating a template would solve it in a few days, but the real issue was our internal approval loop. It took a full quarter to rebuild the workflow from the ground up. Has anyone else had a simple process fix turn into a major rebuild?

0 comments

amy_reed79•1d ago

I finally realized that chasing every new client is a bad plan

Last month, I spent a full week trying to land a huge client in Austin who wanted a full rebrand for $15,000. We bent over backwards on the proposal, but they ended up being a nightmare with endless calls and scope changes. The stress wasn't worth it, and I think sometimes turning down a big project is the smart move for growth. Has anyone else walked away from a deal that looked good on paper?

2 comments

veraramirez•1d ago

Warning: I blew almost $2k on a 'growth coach' who just gave me generic advice I could have read online.

After three months of weekly calls that basically just rehashed 'find your niche' and 'build relationships,' I realized I was paying for motivation, not a real strategy, so has anyone actually found a coach or program that gives you specific, actionable steps for scaling?

2 comments

taylor11•4d ago

The year it took to land our first major client taught me everything.

True growth happens in the quiet times between big wins.

3 comments

bailey.sandra•5d ago

PSA: Letting a buddy run our social media hurt our brand bad

Now I only let trained people handle key agency jobs.

2 comments

luna_wells57•5d ago

Appreciation post: A supplier chat at a conference changed my partner strategy

I was at a conference last month and got into a deep talk with a materials supplier. They said the agencies they stick with are the ones that treat them like part of the team from day one. What's your best tip for building strong partner relationships that actually help you grow?

3 comments

ryan_stone45•5d ago

TIL that old-school agency pitches focused on trust over data

We used to win work with solid conversations and past successes. Now, it's all about showing the numbers upfront.

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troy_smith46•5d ago

Showerthought: Rearranging my home office layout reminded me of optimizing team roles.

Better space use at home mirrors clear job splits for agency speed.

2 comments

sandraf13•8d ago

TIL turning away projects outside our focus helped us grow

I used to think we needed to accept all kinds of jobs to get bigger. After a tough period, we decided to stick only with local restaurant marketing, and it really paid off. What's your take on choosing a specific area to work in?

2 comments

the_kai•9d ago

That old feeling when a client's trust meant more than a quick sale

Back then, we built our agency on honest work, even if it meant slower growth. Now, I see so many places pushing upsells that clients don't really need, and it makes me wonder what we've lost.

2 comments

the_patricia•9d ago

Has anyone worked with Marketing 1on1 for agency link building?

As a web designer, I often get asked to handle SEO for my clients post-launch. I'm looking to partner with someone. Has anyone worked with Marketing 1on1 for this kind of setup?

3 comments