A client's reaction to a new facial tool last month really surprised me
I was working with a regular who has very sensitive, reactive skin, and I decided to try a gentle gua sha technique with a rose quartz stone. I explained each step as I went, focusing on lymphatic drainage. When she sat up, she looked in the mirror and said, 'My face hasn't looked this calm in years.' It was a simple moment, but it showed me how much the right pressure and clear communication can change the whole experience. Has anyone else had a client respond that strongly to adding a manual tool into their treatment?