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My dark mode design was too dark and my client didn't notice for 2 weeks
Last month I was working on a dashboard redesign for a small logistics company near Chicago. I set the background to pure black, #000000, and the text to a super dim gray. I liked how sleek it looked on my monitor, but when I sent the preview to my client, they just said "looks good" and moved on. Two weeks later, they called saying their employees couldn't read the screen in a sunny office. Turns out the text contrast ratio was like 2:1, totally failing accessibility standards. I had to redo the whole dark theme with proper contrast ratios. Has anyone else had a client sign off on a design that was obviously broken?
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briannguyen29d ago
Never trust a client who just says "looks good" without asking questions or requesting any changes. That's always a red flag to me. What I've started doing is sending a short checklist along with the preview, asking them to confirm things like readability on their actual devices before they sign off. It forces them to actually look at it instead of just approving it to move on.
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sanchez.blair29d ago
yeah but @briannguyen that checklist idea is solid, i just think the "never trust a client who says looks good" part is a bit harsh tbh. sometimes they actually do like it and just dont want to nitpick. ive had clients who said that and then came back with tiny tweaks later, which is fine with me. the real red flag is when they say "looks good" but then ghost you for weeks or change their mind completely after you invoice them. your checklist trick probably catches those people which is smart, but dont assume every easy approval is a setup lol
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