That one week in March where everything went sideways

Last March we had a client sign a $12k retainer on Monday then ghost us by Friday. The kicker? We had already hired a freelance designer for their project based on the signed contract. Spent the next two months eating that cost and scrambling to find work for her. Has anyone else dealt with a client backing out after signing?

2 comments

2 Comments

the_leo3d ago

Client signed? Doesn't mean shit until the money clears.

noah_black2d ago

I get the skepticism, but I think "doesn't mean shit" is a bit harsh. A signed contract is a real step forward because it shows intent and locks in terms legally. Sure, money can still bounce or a client can bail, but without that signature you have nothing to enforce. I've had deals fall through before the ink even dried, sure, but I've also had clients wire the deposit right after signing. It's not a guarantee, but it's way better than a handshake or a verbal "sounds good" email. You gotta take the win when you get it and just stay on top of the payment side.