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We built a design system for an injury rehab app, and the error messages were more painful than the recovery.
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tyler_nelson6mo ago
Inline validation errors are honestly the best part of a good design system. If your rehab app is telling people they typed their birth year wrong before they submit, that's a win. A bad system would let them get all the way through and then just say "form error". Sounds like the team maybe missed the point of helpful messaging.
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angelaprice6mo ago
Totally agree @tyler_nelson, I get SO mad when I fill out a whole thing just to get a vague error at the end. Good inline tips save so much time.
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dixon.anthony6mo ago
My buddy Jake spent 45 minutes on a permit site last week. He uploaded all his PDFs, typed in his parcel number, hit submit, and it just said "upload failed." No clue which file or why. @angelaprice is right, that vague stuff kills you. A simple note like "file too large" right under the upload box would have saved his whole afternoon. He had to guess and shrink each file one by one.
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