What kind of testing do they even do?

Oh man, I used to think those old vises were unbreakable, but that'll change your mind fast!

Henry's car radio thing is spot on. That's the exact feeling, just with a floor. You know if you pull up that one board, the whole house of cards comes down. Suddenly you're not fixing a dip, you're redoing the whole foundation. The radio trick would be blasting music so you don't hear the floorboards creak.

Yeah, that's solid advice from @wadeyoung. I started adding a line that says "delivery is defined as the work being sent to the client's email" so there's no debate about what "delivered" means. It shut down the last-minute "I didn't get it" excuse for non-payment.

So what does a bruise actually look like on a mood board?