Man that stinks, two weeks of wrong hours is rough. Stuff like old Yelp listings always comes back to bite you. I'd go through every spot your hours show up, Google, Yelp, Facebook, and fix them so the bot has something right to pull from.

A 24 inch breaker bar sitting six feet away and the guy still hops on the torque wrench? That part bugs me more than the calibration thing. But here's where I push back, a click type torque wrench is basically a ratchet with a spring in the handle. The gear teeth don't know if you're pulling 80 ft lbs to tighten or 250 to break a rusty lug loose. What actually kills them is dropping them or leaving them set high for years, not one hard pull here and there. Half the shops I've been in do this daily and their wrenches still pass a check at the tool truck once a year. Now if he's doing it on every single lug all day, yeah, eventually something gives. One guy popping a stubborn nut loose after the impact already zipped the rest off? Probably not the catastrophe people make it out to be.