Why are we always so quick to punish the DIY spirit? That coat hanger fix was a desperate move from someone trying to save money, and honestly, we've all been there (or at least thought about it). Charging them extra feels like kicking them when they're down, especially since they were upfront about what happened. Building a little goodwill with a break on the bill can turn a ashamed customer into a loyal one who calls you first next time. The extra few minutes to fix their mess is just part of the job sometimes.

I get that your shed shook in the storm, but glue in every joint seems like overkill. I've built stuff with just screws and it held fine for years. @sam_hart talked about clamping for glue, but that's a lot of work for basic outdoor things. Maybe it's just me, but I doubt most sheds need that extra step. If screws are placed right, they should be enough without making it more complex.

Got wifi yet, or is it still smarter than me?